Observability

Real User Monitoring vs Synthetic Checks for Uptime

Combine synthetic and RUM to see outages the same way customers do.

By Jordan LeeProduct Manager|Published November 15, 2025|5 min read
Dashboard with charts showing observability signals

When synthetic wins

Synthetic checks find cold start, DNS, and TLS issues before users notice.

They also provide clean baselines for SLO tracking.

If synthetic checks fail but RUM is calm, you likely broke auth or routing before users hit it.

When RUM is irreplaceable

RUM exposes device, browser, and ISP differences synthetic probes cannot mimic.

It surfaces frustration signals like rage clicks when latency creeps up.

Blend signals

  • Use synthetic to guard dependencies
  • Use RUM to validate user experience
  • Alert when both spike to avoid noise

How to wire both in Watch.Dog

Pair each synthetic monitor with a RUM widget on the same dashboard.

Link alerts to the same incident so owners see both traces and steps.

Article stats

  • Author: Jordan Lee
  • Role: Product Manager
  • Published: November 15, 2025
  • Reading time: 5 min

Tags

#real user monitoring#synthetic checks#uptime

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