Mobile

Mobile API Uptime: Handling Flaky Networks

Design uptime monitors that reflect mobile conditions.

By Alex KimHead of ReliabilityPublished November 15, 20255 min read
Mobile API Uptime: Handling Flaky Networks

Test like devices

Run synthetic checks with varying latency and packet loss profiles.

Validate token refresh and push notification endpoints.

Handle client churn

Alert when app versions spike errors after a release.

Keep RUM dashboards by OS and carrier to spot regional issues.

Mobile focus areas

  • Push notification health
  • App store login flows
  • Offline retry strategies

Communicate carefully

Call out affected OS versions in incidents.

Link to release rollback steps in runbooks.

Mobile incidents often need both engineering and support on the same channel.

Article stats

  • Author: Alex Kim
  • Role: Head of Reliability
  • Published: November 15, 2025
  • Reading time: 5 min

Tags

#mobile api#uptime#synthetic tests

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