On-Call
Stopping Alert Fatigue in Uptime Monitoring
Reduce noise while keeping response speed for real downtime.
By Casey MartinezPublished November 15, 20255 min read
Audit your current feed
Review the last 30 days of alerts and tag by actionability.
Mute everything that never led to a ticket or customer impact.
Aim for fewer than five pages per week per responder for uptime alerts.
Design noise guards
Use time based suppression, dependency mapping, and circuit breakers for flapping checks.
Combine correlated alerts into a single incident in Watch.Dog.
Fast wins
- Retry within region before paging
- Escalate only after two consecutive failures
- Route by customer tier
Train the loop
Keep runbooks close to each alert and enforce post incident tuning.
Survey responders to see which alerts need better context.